How does the subscription work?
It may look like a subscription, but it’s not your typical one!
We have a total of 9 boxes, and once you’ve purchased all 9, you’re done—no more renewals. 🙌
Here’s how it works depending on how you purchase:
- If you purchase all 9 Boxes upfront:
You will not have a renewing subscription. Your Boxes will ship one at a time on your schedule, but there are no future payments. - If you purchase 1 Box at a time:
You’ll be on a renewing subscription until you’ve completed the full 9-Box series—or until you pause or cancel your subscription before your next payment goes through. - If you purchase 4 Boxes upfront:
After your first 4 Boxes ship, your subscription will renew for the next 4 Boxes, then once more for the final Box—unless you pause or cancel before those renewals.
You have full control over your subscription: you can delay your next Box, set a custom delivery date, or pause your subscription and come back when you’re ready. You’ll still have lifetime access in the app to every Box you’ve already purchased—even if your subscription is paused or canceled.
We recommend keeping your subscription active (even if spaced out!) to set goals and stay consistent. Having a built-in deadline helps your family move forward with your Practice Sessions and reach your goals!
💡 Important: Once an order has gone through, it cannot be canceled or refunded. Pausing or canceling must be done before the next payment date. Prepaid Boxes (like when you buy 4 at a time) cannot be canceled mid-way.
Charter Orders
If you ordered through your charter school, your subscription will not renew.
If you’d like to get the next Boxes after receiving all the Boxes included in your initial order, you can either:
- Place a new order through your charter. Our team will check your existing account to make sure you receive the next Boxes in the series.
- Start a new subscription with the same email address as your charter order, and our system will pick up where your previous subscription left off.