Did I receive all my materials in The Snacks & Kitchen Box?

Right when you receive your box, please check that you have all of your materials for your language. We would hate for you to be missing anything!

If something is missing, email support@talkbox.mom with the PRODUCT NUMBER of the missing item. You will find the product number listed on this page above the image of the item that you don't see in your box.

We will correct this mistake as fast as possible. We did thoroughly review your box; however, mistakes happen. We appreciate your grace and patience as we make this right for you.

Choose your language:

Select the language of your box to check what you should have inside:

Spanish
French
German
Italian
Brazilian Portuguese
Japanese
Chinese {Mandarin}
Korean
Russian
Hebrew
Romanian

Why do some boxes have different size language guides? All languages have the same challenges; however, some languages take up more room with their phonetics or have different ways of speaking to specific people so we adjust the size of the language guide to match the language.

Spanish: The Snacks & Kitchen Box

Inside your box, you should have a poster tube with a poster inside and the rest of your language guides tied with the loop.

Here's a complete list of what you should see.

1. Product Number: TBM-01-0-1 (or S-01-0-1 if purchased before September 2023)

On the top of your language guides, you should have a box letter introducing you to the box.

If purchased before September 2023:

2. Product Number: TBM-1 (or Progress Tracker if purchased before September 2023)

The next page should be the Power Practice Session.

If purchased before September 2023:

3. Product Number: TBM-01-0-2

The next page should be your Fun Sheet.

The First Folder

Next, you should have a folder. Typically, the folders are white with gray hearts. When there are supply chain issues, the folders are clear.

Open the first folder.

4. Product Number: TBM-01-0-3

The first page in your first folder is the Checklist for Challenge #1.

If purchased before September 2023:

5. Product Number: S-01-1-1

The second page in your first folder is Page 1 of 2 of the Challenge #1 language guide.

6. Product Number: S-01-1-2

The last page in your first folder is Page 2 of 2 of the Challenge #1 language guide.

The Second Folder

Open the second folder.

7. Product Number: TBM-01-0-4

The only page in your second folder is the Checklist for Challenge #2. Why? Your language guide is in the poster tube for Challenge #2.

If purchased before September 2023:

The Poster Tube

The poster tube came on top of your language guides tied with a loop.
Inside the poster tube, you will have two posters for Challenge #2.
Without opening the tube, you can check the PRODUCT NUMBER. This can make it easy for you to store your poster until you get to Challenge #2 in 1-4 weeks (depending on your subscription pacing).

You will see the PRODUCT NUMBER: S-01-2-6 inside the tube because the second poster is on the outside.

If you'd like to take the posters out of your poster tube, you can watch a short video tutorial here to see how to easily remove the poster and flatten it within two minutes. To easily remove your poster, put two fingers in the tube and rotate your hand to roll the poster smaller and then easily pull it out. After it's out of the tube, roll your posters in the opposite direction that they were shipped in. After 1-2 minutes, your poster will be FLAT.

8. Product Number: S-01-2-1 (S-01-2-5 if purchased before September 2023)

The first poster in the tube is Page 1 of 2 in the Challenge #2 language guide.

9. Product Number: S-01-2-2 (S-01-2-6 if purchased before September 2023)

The second and last poster in the tube is Page 2 of 2 in the Challenge #2 language guide.

The Third Folder

Open the third folder.

10. Product Number: S-01-3

On the flap inside your folder, there should be a stack of label cards shrink-wrapped together to protect them during shipping.

Inside this challenge, there are cards numbered 1 through 48.

You can see the card number on the bottom right-hand side.

If an individual card is missing, please give support the PRODUCT NUMBER in the title above and the CARD NUMBER for the missing card.

11. Product Number: TBM-01-0-5

The page inside your third folder is the Checklist for Challenge #3.

If purchased before September 2023:

Those are all the language guides in this box. Remember, these guides are used to reference what you learn inside the TalkBox.Mom Program. Be sure to use the TalkBox.Mom Companion App or your My Programs area on the TalkBox.Mom website to fully use the program.

French: The Snacks & Kitchen Box

Inside your box, you should have a poster tube with a poster inside and the rest of your language guides tied with the loop.

Here's a complete list of what you should see.

1. Product Number: TBM-01-0-1 (or F-01-0-1 if purchased before September 2023)

On the top of your language guides, you should have a box letter introducing you to the box.

If purchased before September 2023:

2. Product Number: TBM-1 (or Progress Tracker if purchased before September 2023)

The next page should be the Power Practice Session.

If purchased after September 2023: